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Prof Sergey Zykov

National Research University Higher School of Economics, Russia

IT Crisisology: the New Discipline for Managing Software Development in Crisis


This keynote talk will discuss the background and causes of crises in software development, and the emerging discipline of the IT Crisisology. Crisisology as a discipline is known for over a decade. Grant, the founder and owner of Crisisology Group Intl., coined this term in 2009. However, their initial approach still focuses on general management, financials and economics, whereas this keynote will systematically present the author's pioneering efforts of building the framework for the IT Crisisology. This IT domain is very specific as the software development lifecycle essentially differs from that of any material product. Therefore, the keynote will discuss the set of models, methods and tools for crisis management that specifically address software product development and form the basis of the IT Crisisology. The talk will embrace the best practices, patterns (and anti-patterns) of crisis responsive software development. Essential ingredients of this new discipline also include human, technology and business factors to be discussed. A set of case studies will illustrate the research outcomes.

Sergey Zykov


Sergey V. Zykov holds an MSc (1994) and a PhD (2000) from the MEPhI National Nuclear Research University, and a Dr. Habil. Degree (2017) in Computer Science from the Ufa State Aviation Technical University. He has a 25-year experience in IT, including 2 years as a Vice-CIO of the ITERA International Oil & Gas Group. He also has a 25-year experience in teaching computer science and software engineering, and holds instructor certificates from the Carnegie Mellon University and the London School of Economics. Currently, he is a Professor at the National Research University Higher School of Economics, and the MEPhI National Nuclear Research University. He is also a Research Fellow at the First Moscow State Medical University. He authored over 100 papers and 10 books including: Crisis Management for Software Development and Knowledge Transfer (Springer, 2016), Managing Software Crisis: A Smart Way to Enterprise Agility (Springer, 2018), and contributed to the Encyclopedia of Information Science and Technology (IGI, 2018). He serves as an Associate Editor of the Intelligent Decision Technologies, and of the International Journal of Knowledge-Based and Intelligent Engineering Systems. His primary research fields include crisis responsive software development, enterprise software systems, and data modeling.

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23rd Annual
KES Conference
Danubius Health Spa Resort Margitsziget
Budapest, Hungary
4-6 September 2019